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Terms & Conditions

By signing up for a ProductCustomizer app (“App”) or any of the services (“Service(s)”) of ProductCustomizer (“ProductCustomizer”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Any new features that are added to the current App shall be also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at here. ProductCustomizer reserves the right to update and change the Terms of Service at any time, without notice. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.
Everyday language summaries are provided for your benefit and are not legally binding. Please read the “Terms of Service” for the complete picture of your legal requirements. By using ProductCustomizer apps or services, you are agreeing to these terms. Be sure to occasionally check back for updates.
Section 1: Account TermsTranslation:You must abide by all Shopify Terms of Service.You must be 18 years or older to use our AppsYou may not use our Apps for any illegal or unauthorized purpose, nor may you, in the use of these Apps, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of the United States or the Commonwealth of Pennsylvania.A breach or violation of any of the Account Terms as determined in the sole discretion of ProductCustomizer will result in an immediate termination of your access to apps services.You must abide by all Shopify rules to use our apps, and cannot do anything illegal. Any violation of these terms gives us the right to cancel your service.
Section 2: General ConditionsTranslation:You must read, agree with, and accept all terms and conditions in these Terms of Service and the Privacy Policy before you may use ProductCustomizer Apps.
Technical support is only provided to paying users and is only available via ticketed email support.You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Apps, use of the Apps, or access to the Apps without the express written permission of ProductCustomizer.You shall not utilize domain names that use ProductCustomizer or any ProductCustomizer trademarks and/or variations and misspellings thereof.Questions about the Terms of Service should be sent to [email protected] apps belong to us. You are not allowed to rip them off or resell access.
Section 3: ProductCustomizer RightsTranslation:We reserve the right to modify or terminate a Service for any reason, without notice at any time.We reserve the right to refuse service to anyone for any lawful reason at any time.We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.Verbal or written abuse of any kind (including threats of abuse or retribution) of any ProductCustomizer customer, ProductCustomizer employee, member, or officer can result in immediate account termination.ProductCustomizer does not pre-screen content and it is in their sole discretion to refuse or remove any Content that is available via the Apps.We reserve the right to provide our apps and services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that ProductCustomizer employees and contractors may also be ProductCustomizer customers/merchants and that they may compete with you, although they may not use your confidential information in doing so.We can modify, cancel, or refuse the service at anytime.
Section 4: Limitation of LiabilityTranslation:You expressly acknowledge, understand and agree that ProductCustomizer is not liable for any damages, losses or other claims arising or in any way occurring because of, or resulting from, your use of (or inability to use) ProductCustomizer apps or Services, including, without limitation, direct and indirect damages, losses or other claims based on the negligence of ProductCustomizer.You expressly acknowledge, understand and agree that ProductCustomizer is not liable for any special, incidental, consequential, exemplary or similar damages in any way occurring because of, or resulting from, your use of (or inability to use) ProductCustomizer apps or Services, including, without limitation, damages for lost profits or business interruption and damages based on the negligence of ProductCustomizer. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, ProductCustomizer partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.Your use of these Apps is at your sole risk. The Apps are provided on an “as is” and “as available” basis without any warranty or condition, express, implied, or statutory.ProductCustomizer does not warrant that apps or the service will be uninterrupted, timely, secure, or error-free.ProductCustomizer does not warrant that the results that may be obtained from the use of apps or the service will be accurate or reliable.ProductCustomizer does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Apps or services will meet your expectations, or that any errors in the Service will be corrected.We are not responsible for your actions if you break the law, breach these terms, or go against the rights of a third party – especially if you get sued.
Service is “as is” – it may have errors or interruptions and we provide no warranties for these circumstances.
Section 5: Waiver and Complete AgreementTranslation:The failure of ProductCustomizer to exercise or enforce any right or provision of these Terms of Service, from time to time, shall not constitute a waiver of ProductCustomizer?s right to do so at any time. The Terms of Service constitutes the entire agreement between you and ProductCustomizer regarding your use of ProductCustomizer apps or Services. The Terms of Service cannot be modified by you without the consent of ProductCustomizer. As set forth in these Terms of Service, the Terms of Service can be amended, modified or replaced by ProductCustomizer at any time without your consent. At all times, the most current version of these Terms of Service will be in effect and each amended, modified or replacement Terms of Service supersede any prior Terms of Service.
If ProductCustomizer chooses not to enforce any of these provisions at any time, it does not mean that they give up that right later.
These terms of service make up the agreement that applies to you. This means that any previous agreements between you and ProductCustomizer don’t apply if they conflict with these terms.
Section 6: Intellectual Property and Customer ContentTranslation:We do not claim any intellectual property rights over the material you provide to the ProductCustomizer apps or service. All material you upload remains yours.You can remove your ProductCustomizer app access or service at any time by canceling your account. This may, but will not necessarily, remove all content you have stored in the Apps. If you wish the App data to be expunged, simply send an email to [email protected] with your myshopify.com URL and a message requesting the App data to be deleted for your shop.By uploading images and item description content to ProductCustomizer Apps, you agree to allow other internet users to view them and you agree to allow ProductCustomizer to display and store them and you agree that ProductCustomizer can, at any time, review all the content submitted by you to its Apps or services.You retain ownership over all content that you submit to a ProductCustomizer App; however, by making your Shopify store public, you agree to allow others to view your content.Anything you upload remains yours and if you want to remove your content, delete your account, and confirm with us if you’d like to ensure data is completely expunged and not saved in case you sign up again.
Section 7: Payment of FeesTranslation:To access ProductCustomizer Apps and services, users agree to accept charges and pay recurring charges through their Shopify account for the Apps and services. Failure to accept these charges will result in removal of your access to ProductCustomizer Apps and services.The Apps and services will be billed in 30 day intervals. When your billing period is over, ProductCustomizer users will be sent an invoice via email from Shopify. As well, an invoice will appear on the account page of your Shopify administration console. Users have approximately two weeks to bring up and settle any issues with the billing.Billing and invoicing is conducted via Shopify for any ProductCustomizer Apps sold in the Shopify App store.All billing terms and payment of fees are subject to Shopify’s Terms of Service with respect to Payment of Fees.ProductCustomizer guarantees satisfaction for 30 days, so if you are unsatisfied with the app and uninstall in the first month, a refund will be provided for a maximum of one billing period.You will be billed every 30 days through Shopify and have 2 weeks to pay. You are subject to the terms of Shopify’s billing. Refunds may be processed for up to one billing period.
Section 8: Cancellation and TerminationTranslation:You may cancel your account at anytime by uninstalling the Apps from your Shopify administrative panel.Once cancellation is confirmed, your Content may be deleted from the Apps or services. Since deletion of all data is final, please be sure that you do in fact want to cancel your account before doing so.If you cancel access to the Apps in the middle of the month, you will receive one final invoice via email. Once that invoice has been paid you will not be charged again.We reserve the right to modify or terminate the ProductCustomizer apps or service for any reason, without notice, at any time.To initiate a cancellation, uninstall the app from your Shopify dashboard. Once cancellation is confirmed, your content can be permanently deleted. If you cancel in the middle of the month, you?ll have one last e-mail invoice. We may change or cancel the Shopify service at anytime.
Section 9: Modifications to the Service and PricesTranslation:Prices for using ProductCustomizer Apps and services are subject to change upon 30 days notice from ProductCustomizer. Such notice may be provided at any time by posting the changes to the ProductCustomizer Site, email, or the administration menu of your Shopify store via an announcement.ProductCustomizer reserves the right at any time to time to modify or discontinue the Apps (or any part thereof) with or without notice.ProductCustomizer shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Apps or services.We may change or discontinue the apps or services at anytime, without liability.
Section 10: DMCA Notice and Takedown ProceduresTranslation:Whenever possible, we will follow procedures outlined by Shopify’s DMCA Notice and Takedown Procedure policy for our Apps.
ProductCustomizer supports the protection of intellectual property and asks users to do the same. It’s our policy to respond to all notices of alleged copyright infringement.If someone believes that one of our users is infringing their intellectual property rights, they can send a DMCA Notice to Shopify’s designated agent using their form, and email [email protected] with the same complaint.Upon receiving a DMCA Notice, we may remove or disable access to the material claimed to be a copyright infringement.Once provided with a notice of takedown, the user can reply with a counter notification to both Shopify and [email protected] if they object to the complaint.The original complainant has 14 business days after we receive a counter notification to seek a court order restraining the user from engaging in the infringing activity, otherwise we restore the material.For users this means, ProductCustomizer respects intellectual property rights and you should too. If we receive a DMCA Notice, we may disable access or remove the allegedly infringing content from your website. If you don’t think the claim is valid, you can proceed with a counter notification via email.
For everyone else this means, If you believe one of our users is infringing your intellectual property rights, you can send Shopify a DMCA Notice and email one to us as well. We will expeditiously disable access or remove the content and notify the user. Be advised that we post all notices we receive.
Changes to the Terms of Service
2016-03-29: Fixes to Section 7 due to Shopify’s changes in refund policy, clarifies when ProductCustomizer will provide refunds.
2015-03-09: Clarifications/fixes to: Section 1 No. 3, Section 2 Preamble, Section 2 No. 3, Section 2 Translation, Section 3 No. 1, Section 3 No. 2, Section 6 No. 2. Rewrote: Section 4 No. 1, Section 4 No. 2, Section 5. Section 6 No. 5 (confidential information disclosure and definition) was removed in its entirety as it is better covered in Section 4 of the Privacy Policy.
2015-01-15: Clarified that intellectual property belongs to the store owner, not to us, and that canceling may or may not remove data (in case of reusing the app in the future). Data will be expunged completely upon request.

Privacy Policy

Product Customizer collects email addresses of people who send us email. We also collect information on what pages users access and information provided to us by users via surveys and site registrations. Such information may contain personal data about you including your address, phone numbers, etc. We are not allowed to disclose such personal information without your written permission. However, certain information collected from you and about you is used within the context of providing our services to you. The information we collect is not shared with, sold or rented to others except under certain circumstances and which your use of the Apps or services is deemed to provide to us a valid consent to disclose the following:
Product Customizer may share personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ProductCustomizer’s Terms of Service, or as otherwise required by law.Product Customizer employs other companies to perform tasks on our behalf and may need to share your information with them to provide products and services to you. ProductCustomizer may also share your information to provide products or services you’ve requested or when we have your permission.We will transfer information about you if ProductCustomizer is acquired by or merged with another company. In this event, ProductCustomizer will notify you by email or by putting a prominent notice on the ProductCustomizer web site before information about you is transferred and becomes subject to a different privacy policy.
Everyday language summaries are provided for your benefit and are not legally binding. Please read the Terms of Service for the complete picture of your legal requirements.
Section 1: What we do with your information
The term “Personal Information” as used herein is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. The Personal Information that we collect will be subject to this Privacy Policy, as amended from time to time.When you register for a Product Customizer app we collect your name, company name, email address, and shop URL via your Shopify profile. Payment details are collected through Shopify and subject to their Privacy Policy.ProductCustomizer uses the information we collect for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research.As part of the buying and selling process on Shopify, you will obtain the email address and/or shipping address of your customers.By accepting our Terms of Service, you agree that, with respect to other users’ Personal Information that you obtain using a Product Customizer App through Shopify or through a Shopify-related communication or Shopify-facilitated transaction, Product Customizer hereby grants to you a license to use such information only for Shopify-related communications that are not unsolicited commercial messages. Product Customizer and Shopify do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add the name of someone who has purchased an item from you, to your mail list (email or physical mail) without their express consent.
Translation: When you sign up for our apps, Shopify can provide personal information which we collect and use to improve our products and services. Sometimes using our app will lead to collection of customers’ personal data. Only use your Shopify customers’ information for Shopify-related communications, unless they give you permission otherwise. Don’t spam anyone!
Section 2: Security
The security of your personal information is important to us. When you enter Personal Information on our site, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at [email protected]
Translation: We will make every attempt possible to protect personal information. Because stuff happens, we can’t guarantee 100% security of your data. If you have questions email [email protected]
Section 3: Disclosure
Product Customizer may use third party service providers to provide certain services to you and we may share Personal Information with such service providers. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of Apps or services for Product Customizer.Product Customizer may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Service.We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
Translation: In certain circumstances, we may disclose your personal information, like court orders, but we will never sell your information to third parties.
Section 4: Client Data Storage
Product Customizer owns the data storage, databases, and all rights to Product Customizer applications; however we make no claim to the rights of your data. You retain all rights to your data and we will never contact your clients directly, or use your data for our own business advantage or to compete with you or market to your clients.
Translation: You own your data and we will respect that. We won’t try and compete with you or write to your customers.
Section 5: Cookies
A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Every computer that accesses our website is assigned a different cookie by us.
Google Analytics and Remarketing We use a service provided by Google called Google Analytics (GA). GA permits us to reach people who have previously visited our site, and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network. This is often called ‘remarketing’.
Cookies can be used to track your session on our website, to serve customized ads from Google and other third party vendors. When you visit this website, you may view advertisements posted on the site by Google or other third parties. Through first-party and third party cookies, these third parties may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and across the Internet based on your prior visits to this website and elsewhere on the Internet. We do not collect this information or control the content of the advertisements that you will see.
Opting OutYou may be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on.
Your use of this website without opting out means that you understand and agree to data collection to provide you with remarketing ads using GA and cookies from other third party vendors based on your prior visits to this website and elsewhere on the Internet.
Translation: To identify you electronically, a cookie will be stored on your computer. We may have a “remarketing” tool running that allows us to take note of your visits to our site and show you relevant ads on our website and across the Internet. You can always opt out.
Section 6: Changes to this Privacy Policy
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Translation: We may change this Privacy Statement. If it’s a substantial change, we will inform you right here.
Questions?
Any questions about this policy should be sent to: [email protected]